Note for Santosh Engineering Works: this is a general-purpose template covering the data this website actually collects. It is not legal advice. Please have it reviewed against the Digital Personal Data Protection Act, 2023 and your own practices before publishing, and delete this box once reviewed.
Santosh Engineering Works (“we”, “us”, “our”) operates the website santoshengineeringworks.in. This policy explains what information we collect when you use this website, why we collect it, and what we do with it.
1. Information We Collect
We only collect information you choose to give us. When you submit our enquiry form, we collect:
- Name — required, so we know who we are replying to.
- Email address — required, so we can send you a quotation and confirmation.
- Phone number — required, so we can discuss technical details quickly.
- Company name — optional.
- Your message — optional; typically component, material and quantity details.
For security and to prevent automated spam, our server also records the IP address, browser user agent and the page URL from which an enquiry was submitted.
Information we do not collect
We do not ask for or store payment card details, government identification numbers, or any sensitive personal data through this website.
2. How We Use Your Information
- To respond to your enquiry with feasibility, technical advice and a quotation.
- To send you an automated acknowledgement email confirming we received your enquiry.
- To maintain a record of enquiries so we can serve repeat customers consistently.
- To protect the website from spam and abusive submissions.
We do not sell, rent or trade your information. We do not use your details for unrelated marketing campaigns without your consent.
3. Storage and Retention
Enquiry details are stored in a database on our web hosting provider's servers and are accessible only to authorised personnel at Santosh Engineering Works. We retain enquiry records for as long as is necessary to serve the commercial relationship and to meet any legal or accounting obligations, after which they are deleted.
4. Third-Party Services
This website uses a small number of third-party services:
- Google Maps — an embedded map showing our plant location. Google may collect data in accordance with its own privacy policy.
- Google Fonts — used to load the website's typefaces.
- WhatsApp — if you choose to contact us via the WhatsApp button, that conversation is governed by WhatsApp's own privacy policy.
- Our web hosting provider — hosts the website and the enquiry database.
5. Cookies
This website does not set its own tracking or advertising cookies. Embedded third-party content such as Google Maps may set cookies of its own; you can control these through your browser settings.
6. Your Rights
You may contact us at any time to:
- Ask what information we hold about you.
- Request that we correct inaccurate information.
- Request that we delete your enquiry record.
- Withdraw consent for us to contact you.
Write to pansaresew@gmail.com or call 098229 12720 and we will act on your request within a reasonable period.
7. Security
We take reasonable technical measures to protect enquiry data, including server-side validation, spam filtering and restricted access to stored records. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children
This website serves a business-to-business audience and is not directed at children. We do not knowingly collect information from anyone under 18.
9. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated revision date.
10. Contact Us
Santosh Engineering Works
Gat No 96/3, Vitthal Nagar, Gatha Mandir Bypass Road,
Dehugaon, Pune – 412109, Maharashtra, India
Phone: 098229 12720
Email: pansaresew@gmail.com
GST: 27AAYPP9316J1ZS